Refund policy
Last updated: September 2026
This policy explains when refunds are available for Aabguy subscriptions and per-update charges.
1. Free plan
The Free plan itself has no charge, and app updates are free on every plan.
2. Monthly and yearly subscriptions
Subscriptions renew automatically at the start of each billing cycle. You may cancel at any time from your account's Billing page to stop future renewals.
- Within 48 hours of a new subscription purchase (first-time only): if you have not built or updated any app using the paid plan's benefits, you may request a full refund.
- After 48 hours, or after using paid-plan benefits (building more than one app, or receiving a free update): the current billing period is non-refundable. Cancelling still stops the next renewal.
- Yearly plans cancelled mid-term: we do not provide prorated refunds for unused months, in line with the discount already applied for committing annually.
3. Accidental or duplicate charges
If you were charged twice for the same billing period due to a processing error, contact us with your account email and payment reference — duplicate charges are refunded in full once verified.
4. Service faults
If a build fails, is corrupted, or does not match what the service promises (for example, the APK does not install or does not reflect the submitted URL) due to a fault on our end, contact support within 7 days of the charge. We will either fix and re-deliver the build at no extra cost, or refund that specific charge, at our discretion.
5. What is never refundable
- Charges for builds that completed successfully and were delivered as described
- Subscription periods where paid-plan features were already used
- Charges disputed after 30 days from the billing date
- Any charge on an account suspended or terminated for submitting a website without the required ownership or permission (see our Terms of Service)
6. How to request a refund
Email us through the contact page with your account email, the date of the charge, and the reason for the request. We aim to respond within 1–2 business days. Approved refunds are returned to the original payment method within 5–10 business days, depending on your bank or payment provider.